Put it in writing.
A dated letter is the best record you can have if a problem ends up at the Landlord and Tenant Board. Each letter is built from a checker result, so every point it makes cites the section of the RTA it comes from. Nothing you type is saved or sent to LeaseGuard.
- Run the checker for your situation.
- Under the result, choose “Write a letter to my landlord” and add your names and address.
- Copy the letter into an email, print it, or download it as a PDF. Keep a dated copy.
Something in your unit needs fixing — heat, hot water, pests, mould, a broken appliance or lock. Puts your request on the record with the obligation that applies and a date to reply by.
Your rent increase notice came too late, too soon after the last one, or asks for more than the guideline. Lists each requirement the notice doesn't appear to meet.
Your landlord holds a last month's rent deposit and hasn't paid the yearly interest, the deposit is over one month's rent, or you were charged a fee the RTA does not permit.
You received an N4, N5, N8, N12 or N13 notice with a defect such as too little notice or missing compensation. Tells your landlord you don't agree to end your tenancy on the basis of that notice.
Your landlord came in without 24 hours' written notice, outside 8 a.m. to 8 p.m., or for a reason the RTA doesn't list. Asks that future entries follow the Act and puts the entry on the record.
LeaseGuard provides educational information only and does not constitute legal advice. A letter does not start a Board application. For matters requiring professional legal judgment, consult a licensed paralegal, lawyer, or the Landlord and Tenant Board.